Customer Relationship Manager

Job Description

📍 Location: Bunglow Stop, 23, Mani’s Tower, Ganga Nagar 1st Street, Tirupur – 641602

Job Description:

Gurukshethra Holidays, a leading travel company, is looking for a passionate Customer Relationship Manager to join our team. Your primary responsibility will be to build and maintain strong relationships with customers, understand their travel needs, and convert them into long-term clients.

Key Responsibilities:

✅ Develop and maintain relationships with customers to ensure a high level of satisfaction
✅ Understand customer requirements and suggest suitable travel packages
✅ Proactively address customer queries, concerns, and complaints
✅ Convert leads into loyal clients through effective communication and service
✅ Coordinate with internal teams to ensure smooth travel arrangements
✅ Implement customer retention strategies to enhance repeat business

Requirements:

✔ Proven experience in customer service or relationship management (preferably in the travel industry)
✔ Strong communication and interpersonal skills
✔ Ability to understand customer needs and provide tailored travel solutions
✔ Proactive problem-solving attitude
✔ Basic knowledge of travel industry trends and packages

Perks & Benefits:

🌍 Opportunity to work in the exciting travel industry
💼 Career growth and learning opportunities
🏖️ Travel discounts and incentives

📞 Contact: 9092123230
📧 Email: gurukshethraholidays@gmail.com

If you have a passion for travel and enjoy working with people, we’d love to hear from you!